New England Automated Clearing House
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Publications

NEACH offers a wide variety of publications that focus on a particular area of interest, such as compliance, risk, third party relationships, ACH operations and ACH rules. These valuable tools help you increase awareness and understanding of established rules and applications, increase operational efficiency and reduce risk. Many of these publications, forms and checklists should be made available in the ACH operations area for quick reference.

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Rules
 
 New ACH Compliance Manual: How to Comply with ACH Rules and Regulations - 5th Edition

New ACH Compliance Manual: How to Comply with ACH Rules and Regulations - 5th Edition

This manual has been updated to reflect Rule changes to date including BOC, as well as new information on Rules enforcement and the Board policy on data security.
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2008 ACH Operating Rules and Guidelines

2008 ACH Operating Rules and Guidelines

The definitive source for rules and regulations governing the ACH Network, the 2008 edition details current rule changes and how to comply with these rule changes in the 2008 Operating Rules Revisions section.
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2008 ACH Operating Rules Corporate Edition - CD

2008 ACH Operating Rules Corporate Edition - CD

The 2008 Corporate Rules is also available on CD. The CD is a self-executable exe file that can be accessed from your pc. A great time-saving table of contents feature allows you to narrow your search to a specific sections within the Rules. This edition includes the 2008 Guide to Implementing the 2008 NACHA Rules changes, the 2008 NACHA Operating Rules, an ACH Rules Primer, with an overview of the ACH Network and how it works, plus sections on ACH system development and originators. For corporations and financial institutions with corporate clients.
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2008 ACH Operating Rules, Corporate Edition

2008 ACH Operating Rules, Corporate Edition

2008 ACH Operating Rules, Corporate Edition focuses on rules and information pertinent to corporate ACH payments.
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Rule Book Tabs

Rule Book Tabs

No more flipping through page after page to find Return Reason Codes or authorization requirements! Convenient self-stick Rules Book tabs are available in sets of 25 pre-printed tabs to mark those sections of the ACH Rules Book that are referenced most often. Different colors make it easy to quickly pinpoint the tab you need. Also included are 8 blank write-on tabs so that you can create your own! Handy reference sheet tells you page number for placement of each tab. Once you put these in place, you'll wonder how you ever functioned without them!
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AAP Test Preparation
 
AAP Flash Cards

AAP Flash Cards

The flashcards provide a hands-on study aid for those planning to sit for the AAP Exam. Highlighting the six areas of focus for the AAP Exam, this is a great self-study tool to help registrants prepare for the exam and earn their accreditation. Timeframes, SEC codes, participant responsibilities and most of the need to know information is covered in this set.
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AAP Test Preparation

AAP Test Preparation

The Accredited ACH Professional (AAP) designation distinguishes its bearers as members of an elite corps of payments system professionals. These materials will assist you in preparing for the AAP examination.
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ACHPro 2008

ACHPro 2008

New for 2008!
ACHPro is a self-paced, computer-based training tool developed to increase knowledge of ACH. This program provides ACH and EFT professionals with a unique method of measuring knowledge of ACH and understanding which areas require additional improvement. Updated for 2008 with over 172 changes to questions and 26 new questions, this is the biggest update in years!
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ACH Reference Materials
 
2008 Origination Agreements and Tools CD

2008 Origination Agreements and Tools CD

The standard ACH agreements and Third-Party Sender agreements are provided on this CD, which allows easy customization by financial institutions. The agreements include a shell origination agreement and separate agreements to cover the issues specific to the ACH application being utilized. Also included are helpful Originator information sheets, logs, calendars, checklists and sample authorizations.
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ACH Marketing Handbook for Financial Institutions

ACH Marketing Handbook for Financial Institutions

This newly revised edition is designed specifically for financial institutions to assist them in marketing and selling ACH products and services to customers and prospects.
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ACH Participant Directory

ACH Participant Directory

The ACH Participant Directory, published by Accuity and developed in partnership with NACHA, provides quick access to routing numbers and contact information for financial institutions that participate in the ACH Network.
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ACH Product and Marketing Handbook for Companies

ACH Product and Marketing Handbook for Companies

This new edition is designed to educate companies about the older (Direct Deposit, Direct Payment) ACH products as well as the benefits to both the company and their customers of the newer ACH applications: TEL, WEB, RCK, POP, ARC and Corporate Trading Partner payments.
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ACH Resource Manual and CD: A Comprehensive Guide for FI's, Corporations, and ACH Originators

ACH Resource Manual and CD: A Comprehensive Guide for FI's, Corporations, and ACH Originators

This is the most comprehensive guide of its kind! Whether you are already originating, new to Origination or considering originating your own transactions, this Resource Manual and CD set is a must have for any FI or corporate entity. Do you need one easy-to-understand resource that addresses everything about ACH Origination in plain English? As an FI, this invaluable resource is essential for setting up your Origination processes and marketing your ACH Origination services to corporate customers. As a Corporate entity, this handy desk reference demystifies Origination and answers your most pressing questions.
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ACHPro 2008

ACHPro 2008

New for 2008!
ACHPro is a self-paced, computer-based training tool developed to increase knowledge of ACH. This program provides ACH and EFT professionals with a unique method of measuring knowledge of ACH and understanding which areas require additional improvement. Updated for 2008 with over 172 changes to questions and 26 new questions, this is the biggest update in years!
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$69.00
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Electronic Payments Review & Buyers Guide 2008

Electronic Payments Review & Buyers Guide 2008

The Buyer's Guide is an annual directory of payment services.
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Guide to ACH Origination - Updated for 2008

Guide to ACH Origination - Updated for 2008

The purpose of the Guide to ACH Origination is to help Originating Depository Financial Institutions (ODFIs) establish and maintain successful ACH origination operations. This spiral-bound, easy-to-use guide examines the benefits and risks of origination, explains the preliminary requirements, discusses the responsibilities of the ODFI and addresses implementation concerns regarding specific ACH payment applications. Financial institutions have found it to be a very valuable educational tool when training corporate customers.
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Sample Third Party Processor Agreement for ACH Services (2008)

Sample Third Party Processor Agreement for ACH Services (2008)

Provides financial institutions with a "generic" agreement for third party payroll origination, with a goal of limiting the bank's liability to the greatest extent possible and extending ACH Operating Rule requirements to all participants. Designed so that it may be signed directly between the third party processor and ODFI, or as a three-way agreement including the originating company.
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Understanding Internet-Initiated ACH Debits - 2nd Edition

Understanding Internet-Initiated ACH Debits - 2nd Edition

This publication is a revision to the original publication, Understanding Internet-initiated ACH Debits which was published in 2001 when the WEB rule was created. This amended version of the original publication has resulted from a changing ecommerce landscape over the last several years, together with several changes to the WEB rule that are worth noting and understanding for your organization to offer this low-cost, alternative online payment option.
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Corporate Reference Manuals
 
2008 ACH Operating Rules Corporate Edition - CD

2008 ACH Operating Rules Corporate Edition - CD

The 2008 Corporate Rules is also available on CD. The CD is a self-executable exe file that can be accessed from your pc. A great time-saving table of contents feature allows you to narrow your search to a specific sections within the Rules. This edition includes the 2008 Guide to Implementing the 2008 NACHA Rules changes, the 2008 NACHA Operating Rules, an ACH Rules Primer, with an overview of the ACH Network and how it works, plus sections on ACH system development and originators. For corporations and financial institutions with corporate clients.
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2008 ACH Operating Rules, Corporate Edition

2008 ACH Operating Rules, Corporate Edition

2008 ACH Operating Rules, Corporate Edition focuses on rules and information pertinent to corporate ACH payments.
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2008 Corporate ACH User Quick Reference Cards - New Card Added for 2008!

2008 Corporate ACH User Quick Reference Cards - New Card Added for 2008!

This tool, modeled after the popular Quick Reference Cards for Financial Institutions, is designed specifically for Corporate ACH users. This fourcard series gives Originators fingertip access to critical information for the correct handling of ACH Returns, Dishonored Returns, Standard Entry Class (SEC) Codes, Transaction Codes, and Notifications of Change (NOC). This is an ideal tool to assist with Originator education and rule compliance, which is the responsibility of the Originating Depository Financial Institution. These colorful and durable desktop reference cards now provide ACH basics, including prenotifications, for the Originator along with the explanations for Return Reason codes, NOC codes, SEC codes, transaction codes and solutions for handling ACH exception entries.
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ACH Resource Manual and CD: A Comprehensive Guide for FI's, Corporations, and ACH Originators

ACH Resource Manual and CD: A Comprehensive Guide for FI's, Corporations, and ACH Originators

This is the most comprehensive guide of its kind! Whether you are already originating, new to Origination or considering originating your own transactions, this Resource Manual and CD set is a must have for any FI or corporate entity. Do you need one easy-to-understand resource that addresses everything about ACH Origination in plain English? As an FI, this invaluable resource is essential for setting up your Origination processes and marketing your ACH Origination services to corporate customers. As a Corporate entity, this handy desk reference demystifies Origination and answers your most pressing questions.
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Biller's Guide to Using ACH Applications for Consumer and Corporate Receivables

Biller's Guide to Using ACH Applications for Consumer and Corporate Receivables

This publication from NACHA – The Electronic Payments Association and the Council for Electronic Billing and Payment describes how billers and/or their processing partners can use the ACH Network for collecting bill payments and manage receivables in both business and consumer channels. Areas covered in each section include a description of the application, the benefits of each, authorization requirements and process flows. Also included are B2B and B2C Receivables ROI calculators, a sample remittance processing/concentration questionnaire for RFP/RFI submissions and examples of ODFI, Originator and B2B biller-customer agreements.
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Business Check Conversion Statement Stuffers

Business Check Conversion Statement Stuffers

These business-friendly statement stuffers will help businesses understand how and why their business checks get converted to ACH items (ARC/POP) via the ACH and what they can do to "opt out" of check conversion. Developed to create awareness, these stuffers are similar in design to the Consumer Education Statement Stuffers. 250/Pack
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Check 21 Consumer Statement Stuffers

Check 21 Consumer Statement Stuffers

On October 28, 2004 the Check 21 legislation became law. From then on, consumers who are accustomed to getting their checks back won't . . . and they will have questions. To help you answer those questions, this statement stuffer was developed and briefly explains Check 21 and what a substitute check is. The check 21 consumer statement stuffer is sold in lots of 250. 3.5" x 8.5" (2004)
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Check 21 Tool Kit

Check 21 Tool Kit

The Check 21 legislation requires that you provide training to your staff! To assist you with that, we have created a Check 21 Tool Kit that compares error resolution charts, a Q&A section, and provides copies of turnkey presentations and a written test. (2004)
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Check 21 vs eCheck Consumer Brochures

Check 21 vs eCheck Consumer Brochures

For more in-depth consumer education, these Check 21 vs. e-Check brochures are a must. This brochure explains the difference between Check 21 (and substitute checks) and other eCheck applications (such as ARC) in an easy to understand question and answer format. The brochures are sold in packs of 100. (2004)
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Guide to Joint Marketing Programs for Direct Payments

This step-by-step implementation manual is designed to help financial institutions and companies execute joint marketing of direct payment programs. Topics covered include the benefits of direct payment through joint promotion, marketing strategies, how to recruit partner financial institutions and companies, developing marketing materials, and administration of the joint program. The guide also includes a sample implementation schedule, sample authorization forms and collateral materials, and a program implementation checklist. For financial institutions and com panies interested in the cost savings and rewards that joint marketing can deliver. (1995)
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Marketing Electronic Billing and Payments to Consumers

Marketing Electronic Billing and Payments to Consumers

This publication from NACHA is designed to assist you in achieving high rates of participation for your EBPP program. Many corporations and other organizations that send bills to consumers offer Electronic Bill Presentment and Payment (EBPP) as an alternative to paper bills and check payments. Consumer participation is the key to realizing the expected benefits from EBPP, such as cost reduction, processing efficiencies, and customer retention. This Guide defines customer segmentation and marketing techniques designed to increase consumer usage of EBPP service across the spectrum of biller industries. Biller profiles are also provided, illustrating how these techniques are being applied.
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Electronic Check
 
Guide to Implementing a Back Office Conversion Entry Program

Guide to Implementing a Back Office Conversion Entry Program

BOC entries go into effect on March 16, 2007. This new publication from NACHA – The Electronic Payments Association will give you the information you need to implement this time- and cost-saving option. Chapters cover Originating Company, ODFI and RDFI perspectives, including: benefits, economic incentives; NACHA Operating Rules and legal framework; getting started; risk management for BOC entries; frequently asked questions; sample notification and statement language; and BOC economic framework. (2007)
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Guide to Implementing a Re-Presented Check Entry Program

Guide to Implementing a Re-Presented Check Entry Program

Are you tired of wasting time and money trying to collect on checks returned for insufficient funds (NSF)? Now there's a faster, cheaper, more efficient way— re-presenting checks electronically through the ACH Network! The Guide for Implementing a Re-Presented Check Entry Program has been developed by experts at the National Automated Clearing House Association (NACHA) to help you take advantage of this new application. In it you'll find everything you need to determine if a re-presented check program is right for your organization and how to comply with the new RCK rules.
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Guide to Implementing a Telephone-Initiated ACH Debit Program

Guide to Implementing a Telephone-Initiated ACH Debit Program

The Rules covering Telephone-Initiated ACH Debits went into effect on September 14, 2001. This publication from NACHA - The Electronic Payments Association, will give you the information you the need to offer this option. Subjects covered include (2002):
• Preface - How to Use this Guide
• Chapter One: Introduction & Overview
• Chapter Two: Telephone-Initiated Debit Entries: Getting Started
• Chapter Three: Risk Management for TEL Entries
• Chapter Four: Case Studies
• Chapter Five: PPD Telephone-Initiated Transactions
• Chapter Six: Frequently Asked Questions
• Chapter Seven: The Automated Clearing House Network
• Chapter 8: Best Practices Checklist
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Guide to Implementing an Accounts Receivable Entry Program- 2nd Edition

Guide to Implementing an Accounts Receivable Entry Program- 2nd Edition

Accounts Receivable Entries went into effect on March 15, 2002. This publication from NACHA - The Electronic Payments Association, will give you the information you the need to offer this option. Subjects covered include (2007):
• Chapter 1: Introduction and Overview
• Chapter 2: Accounts Receivable Entries – Getting Started
• Chapter 3: Risk Management for Accounts Receivable Entries
• Chapter 4: Frequently Asked Questions
• Chapter 5: Sample Notification and Statement Language
• Chapter 6: The Automated Clearing House Network
• Chapter 7: Accounts Receivable Economic Framework
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Remote Deposit Resource Guide (2007)

Remote Deposit Resource Guide (2007)

This manual will assist those who are planning to offer Remote Deposit services to evaluate the benefits and provides suggestions on how to choose a vendor, how to implement this technology, what should be in the agreement, and how to determine the best course to take when moving forward. Created in Word 2003, the manual is provided on a CDROM. (2007)
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Quick Reference
 
2008 ACH Quick Reference Cards for Financial Institutions -  New Card Added for 2008!

2008 ACH Quick Reference Cards for Financial Institutions - New Card Added for 2008!

A seven-card series: ACH Returns, Dishonored and Contested Dishonored Returns, Notifications of Change (NOC), Special Exceptions (including Operator Rejects and Government Payments), Electronic Check Applications, Check Conversion FAQs, and WEB and TEL. These colorful and durable desktop reference cards provide fingertip access to critical information for proper handling of these ACH items. The cards also include helpful tips and commonly asked questions and answers regarding exception handling. Seminar attendees overwhelmingly agree that this seven-card reference set is one of the most useful ACH resources available to them. The cards have been updated to include WEB and TEL and include expanded information on Government Payments.
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2008 Corporate ACH User Quick Reference Cards - New Card Added for 2008!

2008 Corporate ACH User Quick Reference Cards - New Card Added for 2008!

This tool, modeled after the popular Quick Reference Cards for Financial Institutions, is designed specifically for Corporate ACH users. This fourcard series gives Originators fingertip access to critical information for the correct handling of ACH Returns, Dishonored Returns, Standard Entry Class (SEC) Codes, Transaction Codes, and Notifications of Change (NOC). This is an ideal tool to assist with Originator education and rule compliance, which is the responsibility of the Originating Depository Financial Institution. These colorful and durable desktop reference cards now provide ACH basics, including prenotifications, for the Originator along with the explanations for Return Reason codes, NOC codes, SEC codes, transaction codes and solutions for handling ACH exception entries.
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ACH Quick Reference Cards for Frontline Staff

ACH Quick Reference Cards for Frontline Staff

These user-friendly Quick Reference Cards for Frontline Staff provide an overview of the ACH network and provide answers to commonly asked questions such as "how to recognize an ACH entry on a statement", "what to do if a check with a Stop Payment order on it comes through via the ACH", "what to do if a transaction is reported as unauthorized or authorization revoked", and "what to do if you learn a customer has died." Other useful information is included such as the SEC code related to specific transactions, the return or retention time frame and whether or not the customer needs to complete a Written Statement Under Penalty of Perjury form. Set of 4 cards. (2006).
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ACH Quick Reference Guide - Updated for 2008

ACH Quick Reference Guide - Updated for 2008

Updated for 2008, this popular tool is used for training and as an everyday operational resource. The spiral bound, easy-to-use guide is updated with the very latest information for 2008, including expanded sections on legal framework, rules compliance, ACH applications and exception handling. The guide provides the RDFI responsibilities and obligations outlined in an easy to reference format. Return Reason Codes, Notification of Change Codes and an ACH terms glossary are included. Financial Institutions have found it to be a very valuable education tool when training new operations employees.
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Frontline Desktop Payments Reference - New in 2008

Frontline Desktop Payments Reference - New in 2008

Covering the ACH, card and check payment systems, this handy desktop reference guides the frontline staff through common customer/member issues so that they can quickly and correctly handle disputes and questions, including those related to fraud. This reference can help identify payment type and return deadlines which will aid in addressing statement questions. Additionally, your frontline will have access to information enabling them to assist customers/ members who have been victims of identity theft or elder abuse. (2008)
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Guide for the Proper Use of Return Reason Codes and NOC

Guide for the Proper Use of Return Reason Codes and NOC

Redesigned in 2007! Expedite your exception item processing with this handy spiral-bound guide to ACH returns and notifications of change. This quick desktop reference categorizes the return reason codes by function and provides a description of each, with helpful hints for proper usage and return time frame reminders. The back cover shows you at a glance which return reason codes have an extended "60 day" time frame, and which ones require a Written Statement Under Penalty of Perjury from the Receiver. This popular guide also includes definitions of ACH participants and standard entry class codes; listings of notification of change codes and transaction codes; and a calendar of Federal Reserve Bank holidays through 2010. Truly a must-have! (2008)
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Rule Book Tabs

Rule Book Tabs

No more flipping through page after page to find Return Reason Codes or authorization requirements! Convenient self-stick Rules Book tabs are available in sets of 25 pre-printed tabs to mark those sections of the ACH Rules Book that are referenced most often. Different colors make it easy to quickly pinpoint the tab you need. Also included are 8 blank write-on tabs so that you can create your own! Handy reference sheet tells you page number for placement of each tab. Once you put these in place, you'll wonder how you ever functioned without them!
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Standard Entry Class (SEC) Code Detail Cards

Standard Entry Class (SEC) Code Detail Cards

A complete 4-card set, includes nine SEC Codes: ARC, POP, BOC (effective 3/16/07), RCK, WEB, TEL, PPD, CCD & CTX. These durable desktop reference cards contain the most up-to-date details pertaining to the specific rules unique to each SEC Code. The requirements and special rules, including return information is detailed on these cards which are invaluable to all ACH Participants. This ideal tool can assist financial institutions with Rule Compliance whether originating or receiving these types of ACH transactions, plus help aid in Originator education. These detail cards are a must for all financial institutions and Originators alike! (2007)
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Risk Management & Compliance
 
 New ACH Compliance Manual: How to Comply with ACH Rules and Regulations - 5th Edition

New ACH Compliance Manual: How to Comply with ACH Rules and Regulations - 5th Edition

This manual has been updated to reflect Rule changes to date including BOC, as well as new information on Rules enforcement and the Board policy on data security.
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ACH Audit Workbook - Updated for 2008

ACH Audit Workbook - Updated for 2008

The ACH Audit Workbook on CD includes the binder with copies of all work papers, checklists and sample policies/reports. The revised ACH Audit Workbook is designed to assist financial institutions and Third-Party Service Providers in the completion of the required annual audit. Included in this complete step-by-step audit resource is the audit criteria for all participants, worksheets for each of the criteria, a compliance checklist and sample audit policy and audit report. An auditor's checklist & worksheets for all of the expanded audit criteria are new additions for this year.
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ACH Network Data Security Self-Assessment Workbook

ACH Network Data Security Self-Assessment Workbook

This workbook is designed to provide tools to ACH Network participants on how to achieve practical data security and to implement information management practices.
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ACH Risk Management Handbook - 4th Edition

ACH Risk Management Handbook - 4th Edition

An updated edition explains the four types of ACH payments risk, assesses the operational implications, and provides guidelines for developing an effective risk management program. For financial institutions, processors, governments, corporations, and other ACH participants

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Revised Uniform Commercial Code Article 4A and the Automated Clearing House System

Revised Uniform Commercial Code Article 4A and the Automated Clearing House System

New, easy to understand edition. Evaluates the impact of UCC 4A on security procedures and bank/corporate agreements. For financial institutions and corporations that handle ACH wholesale credits.

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Risk Management for Internet, Tel and Electronic Check ACH Payments

Risk Management for Internet, Tel and Electronic Check ACH Payments

The Guide is arranged to provide an overview of the ACH Network and risk issues involved to assist those new to the ACH Network Subsequent chapters address the specific risk issues related to Internet, Electronic Check and Telephone-Initiated ACH payments from the Originator, ODFI and RDFI perspectives.
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Third Party Senders and the ACH Network: An Implementation Guide

Third Party Senders and the ACH Network: An Implementation Guide

This publication from NACHA – The Electronic Payments Association provides a review of the variations in legal requirements and processing obligations relating to the origination of ACH entries when a Third-Party Service Provider, acting as a Third-Party Sender, is involved in the origination of transactions through the ACH Network. Third Party Senders & The ACH Network: An Implementation Guide is designed primarily for use by Originators, ODFIs, and those Third-Party Service Providers that act in the specific role of Third-Party Senders as defined by the NACHA Operating Rules.
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